Cancellation Policy

Cancellation & Refund Policy

Time before scheduled flightCustomer optionsRefund amount

≥ 72 hoursCancel or reschedule100 % refund

24 – 71 hoursCancel or reschedule70 % refund

< 24 hoursReschedule only (subject to availability)No refund

Operator-cancelled (e.g., bad weather)Automatic reschedule or full refund, at your choice100 % refund

How to cancel: Send your booking number and full name to support@balloonbooking.tr or WhatsApp +90 539 619 19 94. Refunds are processed within 5 business days to the original payment method.